De-activation of easy search subscription service from Airtel.

Complaint

0
Digambar Behera
Country: India
My Airtel prepaid number is 9937627104. I did not activate EASY SEARCH Service, and I am getting SMS from AT-AIRINF everyday and 1 Rupee is deducted from my account. The SMS is as follows : "You have been renewed for EASY SEARCH subscription service from AIRTEL. You have been charged Rs. 1.0 from AT-AIRINF.  Please deactivate the service immediately.

With kind regards,
Digambar Behera
Cell no. 9937627104 (Airtel)
Email ID : digambarbehera62@yahoo.in

Comments

  • 0
    airtel presence
    Namaste Mr. Behera,

    This is to inform you that your concern listed on 18 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.
            
    Regards        
    Rakesh Kumar    
    airtelpresence (airtel customer service team)
    bharti airtel ltd    
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtelpresence
    Namaste Mr. Behera,

    We would like to inform you that your concern listed 18 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.presence@in.airtel.com

    Regards
    Saurav Ahlawat        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    Avradip Pradhan
    My Airtel prepaid number is +91 9611187390. I did not activate EASY SEARCH/ VIDEO TALKIES Services, and still I am getting SMS from AT-AIRINF everyday and 1 Rupee is getting deducted from my account. The SMS is as follows : "You have been renewed for EASY SEARCH subscription service from AIRTEL. You have been charged Rs. 1.0" from AT-AIRINF. And once in every month I am getting an SMS like this: "You have been renewed for VIDEO TALKIES subscription service from AIRTEL. You have been charged Rs. 30.0" from AT-AIRINF. Please deactivate these services immediately.

    Regards,
    Avradip Pradhan
    Email Id: avradipjan24@gmail.com
  • 0
    payo yobin
    My number is 09940995412 activated the AT-airsep video talkies by mistakenly,please i do not want it because balance is deducting everyday, please deactivate it as soon as possible.


     thanks
    payo yobin
    payoyobin@gmail.com

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