false charge on credit

ComplaintsClothing & Jewelryfingerhut

Complaint

0
manly d.breland
Country: United States
fingerhut has a charge to me for $19lus. I have never had an acct. with these people. and I recieved a catalog from them saying that I had some $ 300.00 credit approval with them. I have never had any contact with them for any reason !

Comments

  • +1
    Looks like id theft, not an error..
    Not only is this showing up on your Experian credit report, but since you received a catalog sent to your address, both your name and address are associated with it, so it's not some credit file reporting error.  It's aggravated identity theft.

    1)  File a police complaint for id theft and fraud.  Get a copy of the police report.
    2)  Send notification to Fingerhut that you did not open this account, and it is fraudulent, via certified mail.  Include a copy of the police id theft report.
    3)  Send a dispute to Experian, disputing the account as fraudulent.  Include  a copy of the police id theft report.
    4)  If Experian fails to remove the fraudulent account, or Fingerhut attempts to collect it from you, get an attorney and sue them.  You can find a consumer attorney in your state through www.naca.net
  • 0
    Never
    Same here,,,,  never had account.....
    They never verify your info.....
    Screwed up my credit.....  got police report Yada Yada yada.....  get letter back saying they will remove from credit report....
    Well hell damage already done....
    Now I have Attorney......
  • 0
    james beith
    | 2 replies
    i was doing buss with fingerhutt for 4 years never missed a payment and my balance wasnt going down i checked into it found out they been charging me for insurance the whole time and charged me for laptops that i never seen i need some help
    • 0
      Carlos Torres replies to james beith
      What ever happen to this. I have notice that my amount hasn't gone down for about 6 months now I'm I'm going to call them today.
    • 0
      Ann replies to james beith
      OMG I can't believe that someone else is going through this. They have been charging me for the past five months and I didn't even know about it until I checked my credit report. They told me two different times that they refunded me and they would take it off Myra credit Port only to find out they did not do either one. Today I received another bill in the mail from Fingerhut. I am so upset and I don't know where to turn. I tried to dispute this with Experian and I got nowhere. I don't know where to go next. I have been working so hard on building my credit and it was doing so well but this brought me down 72 points.
  • 0
    Strigg
    I have had problems with fingerhut constantly over the last four years. I had paid my account in full with 0 balance. 4 months later my account was reopened, according to their records i changed my email address by one number and changed my address to a town in CA. I am an Illinois resident and have been my whole life. So going through states attorney and attorney general and 4 years of taped conversations, their solution was to credit my account for the charges of the items. After 4 years of interest on price shipping and tax, they are currently stating I owe them 800 dollars. I have the statement before all this happened showing 0 balance with no other purchases except the fraudulent one. I have my credit report showing they closed my account with 0 balance. After four years and obvious fraud and 1 month of constant calls I have heard it all. ne day i spent two hours on phone with them and each time they would say another department needed to assist me i went through fraud billing and customer service. In one phone call i was transferred to each department at least three times with no assistance given. I talked to a supervisor today who said the only reason they creditied at all was because we filed complaint with BBB. Then he proceeded to hang up on me. My fiance does podcasts and was frustrated and asked the supervisor if he would like to have this discussion on his podcast. The supervisor responded by he doesn't react to threats. How is airing a customer service call on a podcast a threat if you arent doing anything wrong. Its free advertisement for a company that is proud of its customer service and policies. Its only a threat if you know what you are doing is disreputable. So the supervisor said everything I ever need to know about this company. As soon as my fiance sets up podcast and uploads all the recordings of our dealings with fingerhut, we will be doing a live call with all info we ever obtained will be there. So in front of 100 thousand unique streamers we will expose this live. we will post link when date is set. We encourage all who are current customers or previous customers that encountered this problem to join in and upload any documents you have of their bad business practices.For information purposes we will be contacting each of the members on bluestem brands board of directors during this podcast. If we can't get a positive exchange we will post their numbers online for the customers to contact them directly.
  • 0
    JC
    someone fraudulently bought things in my name and the idiots, supposedly investigated.  Already filed police report and now have to deal with all of the follow-up to try to get this cleared.  FU Fingerhut.

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