Warranty

If you are buying ANYTHING from England, think first!!!!!!!  We purchased a very expensive sectional with 8 pieces and it came with a 10 year warranty that if the cushions did not hold up they would be replaced.  I called our local furniture store where we purchase the furniture and they said that they normally would just give me the local representatives name and I would have to do all the dealings with them but they were going to do me a favor and do it for me.  After over 3 months of frustration and calling them every week and getting the excuse that they had to talk to the local representative and then that they had to wait for her to get back to them and then I got a call that the cushions were on their way.  After 3 weeks I still didn't have them so I called back and they said they would have to check on them or get a hold of someone or some other excuse!  I still don't have the cushions and the store that sold the sectional to me is now out of business and has a disconnected phone number!!  I would NOT recommend this product to anyone!