Seller did not send product and I can't dispute!
Complaint
Christen Ringling
Country: United States
I purchased a product from ebay at the end of April. I paid immediately upon winning the auction. 2 weeks later I had not received the item. I sent a message to the seller, upon which he answered that he had the item ready to be shipped and forgot, and apologized. This was acceptable, until the second time, a month later, he still had not sent the item, and the next message was sent back with promises that he would sent it.
Next thing you know, 2 months later, still no item. I didn't realize that you only had 60 days to dispute a sale. The seller kept promising it would come and by the time I went to dispute, since he was no longer answering my message, 61 days went by. Not only can I not dispute the sale, I can't fight the sale through paypal because they say I must dispute through eBay. Additionally, I cannot even give negative feedback to the seller since it's been longer than 60 days!!!! Ebay will do nothing to help me. I'm so frustrated. I will no longer order anything on ebay because of this bad experience with this awful seller. This seller had 100 % feedback.
Next thing you know, 2 months later, still no item. I didn't realize that you only had 60 days to dispute a sale. The seller kept promising it would come and by the time I went to dispute, since he was no longer answering my message, 61 days went by. Not only can I not dispute the sale, I can't fight the sale through paypal because they say I must dispute through eBay. Additionally, I cannot even give negative feedback to the seller since it's been longer than 60 days!!!! Ebay will do nothing to help me. I'm so frustrated. I will no longer order anything on ebay because of this bad experience with this awful seller. This seller had 100 % feedback.
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