Bait and Switch

Complaint

0
LR
Country: United States
I paid for a ticket from Atlanta to Trenton for $125. Paid with my credit card. Received an email later that day that for NO specific reason, they couldn't confirm my reservation with the airline. OOOOKKKK? I call them the next day and was transferred three different times and was on hold a total of an hour and a half for them to try to tell me that I would have to pay an additional $34 for the same ticket because they could no longer honor yesterday's pricing. I was drained at this point and said whatever book the reservation. They put me on hold and come back to say that my card is not going through and they need to cancel the reservation and search for another flight for me. The agent comes back and says that the only reservation they have will now cost me $225!!!! I promptly said no thank you and hung up. I will NEVER EVER EVER EVER use Cheap O Air for ANYTHING. They are a rip off and should be avoided at all cost. I went directly to the airline yesterday and was able to get a ticket for $149 including a checked bag and all fees. Shame on you, Cheap O Air!

Comments

  • 0
    CheapOair
    LR, first let me start out by apologizing for the recent service you experienced while using our company. If you can provide me with your 8 digit booking number, this will assist me in reviewing what took place, and why the booking could not be confirmed. Email us at sm@cheapoair.com

    Regards,
    CheapOair

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