only thing worse than their furniture id their customer service

Horrible furniture and even worse customer service, I bout 2 identical recliners 5/2014, almost everything about them has broken except the fabric coverings, one brand new if you sit back in it would go over completely backwards hitting the back of your head on the floor, the other has been an electrical nightmare burning out several heating and massage elements. Repair guy came to the house and completely rebuilt one chair and replaced all electric in the other, they broke again,,they have broken 3 of the cheap plastic handles, now the springs broke under one of them and they cry out of warranty..I had to argue 2 months just to get them to reply. this is straight out of their warranty """ SPRINGS - Limited Lifetime Warranty The spring units of Jackson Upholstered products are warranted against breakage due to defective material or workmanship for the lifetime of the product.""  but they say tough,,send us a check to buy the parts..These chairs are so sorry I am conflicted whether to buy the parts or just drag them out in the yard and burn them live on YouTube.