charged my cc 35.95 on 10/8 I have never had used this anti-virus service

ComplaintsOnline StoresDRI Trend Micro anti-virius

Complaint

0
Anitta Bounds
Country: United States
www.myord.com ended up sending it to Dell phone #--I do not have a DELL printer not DELL Lap top
I have a HP printer and Gateway lap-top

I had a DELL over 2 years ago==then I bought a new Garway
I had a computer tech change from VISTA to Windows 7= he backed up everything and added AVAST and Malware===
I cannot convence the myord to credit my cc==nor the DELL people

Comments

  • 0
    tj
    Immediately contact your bank to dispute all unauthorized or fraudulent charges, under FRB Reg. E for EFT from checking accounts, or debit or check card charges, or under FCBA for credit cards, and close the account or block the card number due to fraud to prevent additional future fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.

    Your bank can reverse fraudulent charges, but only if you dispute them promptly, generally within 60 days of the statement date of the statement showing the disputed charge.
  • 0
    Debra Boden
    On May 10 2011 Trendmirco tried many times to charge my credit card account for $35.95. They were not successful because my credit card company put a block on my card. The bank called me and told me about the unauthorized atempted charges. I do not want Trendmicro services,therefore do not try to charge my credit card again! If this happens again I will close my account to prevent additional future fraudulent charges. Debra Boden
  • 0
    Brian
    The same thing happend to me today. I went online to check my balance and saw a charge from: DRI. Trend Micro www.myord.com. for $79.95. I immediately called my credit company to cancel the card. They said they will send me a transaction report and I circle the fradulant charges and mail it back and they will "take care of it from there." As anyone contacted Trend Micro to tell them about the legalities of them doing this? We may have a legitimate lawsuit here.
  • 0
    Georgia Messier
    I do subscribe to Trend but this wasn/t the way theydeducted last year
  • 0
    mamie c
    i just checked my cc bill i have been charged 39.28 .i do not use trendmicro i am contacting the fraud department of my cc.
  • 0
    EP
    Same senario. Checked my bank account online and noticed an odd charge for $67.99 from DRI*TrendMicrowwword.com. I didn't order anything from them. Will call bank today. Thanks for the info.
  • 0
    S. Watson
    I used Trend Micro a long time ago. My Visa was recently charged $38.38 and now they are charging int. DRI Trend Micro www.MYORD.COMMN is on statement. This is a ripoff! I went and logged into my old Trend Micro account and it is NOT showing any recent charges by me. I will contact the Fraud Dpt of my bank.
  • 0
    DR
    Same exact thing happened to me.  I went to look at my online bank statement and $62.95 has been taken out by DRI Trend Micro. I have called several Trend Micro phone numbers and no one can help me.  I am going to my bank (who issues my credit card) to fill out a fraud report!

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