Acommadation for holiday voucher not displayed
Complaint
Naresh
Country: India
I purchased a holiday Voucher from India today book club in May'09. The details of this order are below:
Bookcode: H1517
Orderno: OGA090048293
Order date: 22-5-09
webid: 170435
Now since last few days i am trying to book a holiday stay in Goa/Ooty from 23rd January till February 2010. But the site doesnot display any options for India itself for any date. If I cant book a holiday in advance, then the whole purpose of this voucher was to cheat the buyers. .
When I call ITBC, the call is never responded to. Twice - I even waited on the phone for over 30 mins.
The premier sales promotion pvt. ltd office dont seem to care about these difficulties. Their task it seems is to only generate the code.
This is really frustrating. Basically now i dont have any holiday stay and even my money seems to be gone.
Regards,
Naresh
Bookcode: H1517
Orderno: OGA090048293
Order date: 22-5-09
webid: 170435
Now since last few days i am trying to book a holiday stay in Goa/Ooty from 23rd January till February 2010. But the site doesnot display any options for India itself for any date. If I cant book a holiday in advance, then the whole purpose of this voucher was to cheat the buyers. .
When I call ITBC, the call is never responded to. Twice - I even waited on the phone for over 30 mins.
The premier sales promotion pvt. ltd office dont seem to care about these difficulties. Their task it seems is to only generate the code.
This is really frustrating. Basically now i dont have any holiday stay and even my money seems to be gone.
Regards,
Naresh
Comments
Mail me at kamal_chartered@yahoo.co.uk
i have faced the same issue. lets file a consumer complaint.
rgds
Kamal
We have come across your on line complaint on <consumer complaints.in>
We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@indiatodaybookclub.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team, India Today Book Club.
We have come across your on line complaint on <consumer complaints.in>
We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@indiatodaybookclub.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team, India Today Book Club.
We have come across your on line complaint on <consumer complaints.in>
We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@indiatodaybookclub.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team, India Today Book Club.
We have come across your on line complaint on <consumer complaints.in>
We have gone through your complaint, we request you to kindly provide us your voucher code and your form no, so that we can check the details and inform you the same.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@indiatodaybookclub.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team, India Today Book Club.