Discrimination
Complaint
Nadia
Country: United States
Hi, my name is Nadia da Silva, ( F3653589) I am Brazilian, I live in Everett and I have been a member of LA Fitness in Saugus MA for 5 years
I would like to let you know of some situations that I have observed at the gym by some employees, especially some who call themselves managers. I have many friends who have already left the LA to go to the others gyms such as: Planet Fitness, Gold Gym, and Latitude saying basically the same reasons: cold and grumpy employees who treat their members as if they had no importance for the group L.A especially those Latinos (who present a strong accent, I consider this as an act of discrimination)
Example: on June 10 around 6:30 pm (busy time) was working out with two friends in a private room and we were approached by an employee named Dammi Primo that rudely entered the room and told us to leave because we could not be training there, she had already complained about the way he was speaking to her.
Calling the attention of all present at that time for the embarrassing situation to the point of making me cry for such disrespect and humiliation. I sincerely hope the L.A group that some disciplinary action is taken in consideration for my loyalty and respect for the group
The "supposed" manager of trainers who goes by the name Robert was called and thus more quietly talked to us; and my friend told him that this act of disrespect had already happened other times by the same employee (Demmi) and when l asked him (Demmi) WHY he discriminated against us he replied sarcastically saying "WHO ARE U? l HAVE NEVER SEE U BEFORE!!!!!! Is this how the employees treat the members???? as "though They do not care about us!" l hope not!!!!! I’ll wait for a response and hope they change their attitude OR I will take my business, because l know my rights! Thanks.
I would like to let you know of some situations that I have observed at the gym by some employees, especially some who call themselves managers. I have many friends who have already left the LA to go to the others gyms such as: Planet Fitness, Gold Gym, and Latitude saying basically the same reasons: cold and grumpy employees who treat their members as if they had no importance for the group L.A especially those Latinos (who present a strong accent, I consider this as an act of discrimination)
Example: on June 10 around 6:30 pm (busy time) was working out with two friends in a private room and we were approached by an employee named Dammi Primo that rudely entered the room and told us to leave because we could not be training there, she had already complained about the way he was speaking to her.
Calling the attention of all present at that time for the embarrassing situation to the point of making me cry for such disrespect and humiliation. I sincerely hope the L.A group that some disciplinary action is taken in consideration for my loyalty and respect for the group
The "supposed" manager of trainers who goes by the name Robert was called and thus more quietly talked to us; and my friend told him that this act of disrespect had already happened other times by the same employee (Demmi) and when l asked him (Demmi) WHY he discriminated against us he replied sarcastically saying "WHO ARE U? l HAVE NEVER SEE U BEFORE!!!!!! Is this how the employees treat the members???? as "though They do not care about us!" l hope not!!!!! I’ll wait for a response and hope they change their attitude OR I will take my business, because l know my rights! Thanks.
Comments
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