unsubscribe service

Complaint

0
sushmita arora
Country: India
I am receiving message from AD 54321 : "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.5. Enjoy http://gclub.in "
my number is 09910054438 (airtel)

however i also need to subscribe to 3G services.  would 3G come in as part of this service? else please cancel this and add 3G to my bouquet of services please.

Comments

  • 0
    airtel
    Dear Sushmita ,

    This is to inform you that your concern listed on 08 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
  • 0
    Airtel
    Dear Sushmita ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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