i had 30.00 withdrawn from account,when i was on vacation. i was out of town. know i am having trouble getting money back into my account. here is phone # if anyone needs it 1-866-7754392
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barbara
people beware of this company
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tj
Do NOT handle fraudulent charges by contacting the merchant and expect that you will get a refund. What you will get is the runaround, as they make excuses and try to run out the clock and keep your money. It doesn't matter what they say, as long as they took your money, and they still have your account information for an open bank or credit card account, you are at risk.
ALWAYS immediately contact your bank to file a fraud dispute and block the account or card number. Follow up with a written fraud dispute or fraud affidavit sent to your bank's dispute address or fraud department. Your bank can reverse charges if you dispute promptly, under FRB Reg. E or FCBA.
What is the connection to "magazines"? Were you contacted by this or any other telemarketing company prior to the fraudulent charges appearing?
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Andy
| 1 reply
I am a representative for splendor concepts , furthermore I would like to clarify that this is not a scam , we are a legitimate online business and we have already helped thousands if not more people save on their mortgages, with our patented mortgage minder system. I apologize for those of you that have had errors or any inconveniences while dealing with us. While there may still be some kinks or glitches on our website , this does not make us crooks or a scam. Just because we are a small start up company people assume the worse, this kind of thinking makes me sick, and sad at the ignorance of the people of our great nation. Furthermore if you look at some of our most trusted and respected retailers such as wal-mart, home depot, sears , target , you'll be hard pressed not to find MANY complaints , or even those of you yourselves , that have had unpleasantries dealing with such companies. For those of you looking to reach us we can be reached at 1-866-775-4392 and we will be happy to assist u with any questions , comments , or inquiries you might have thank you .
You are accumulating numerous consumer complaints of unauthorized and fraudulent charges, both from people finding your charges when reviewing the accounts of elderly relatives, and others finding them against their own accounts when they have not ordered anything from you, and don't even know who you are. These complaints have occurred within a very short time, mostly the last couple months, and appear to be increasing in rate, suggesting that you have ramped up your activities.
Your excuse that large companies have lots of complaints doesn't hold up, considering they are far larger than you, have far more actual customers, and that their complaints do not generally report significant levels of unauthorized charges, while yours are entirely complaints of unauthorized charges, with a substantial number of complaints suggesting targeting the elderly. In short, your complaint profile does not match those of large well known retailers.
1) Are you selling your product through outsourced telemarketing, possibly incentivized to pad or fake sales? 2) If so, what call lists is your telemarketer using, with what characteristics? Are they using call lists likely to include a preponderance of older consumers? What is the name of your telemarketer? 3) You are reported to be primarily charging checking accounts, with a report of using ACH charges, and few if any reports of credit card charge. What payment processor are you using? 4) What is your physical address (not mail drop/mail forwarder)? 5) Who are the owners of the company? 6) In what state is it incorporated, who is the agent for service of process, and what is their address?
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Tiffany
| 1 reply
The phone number Andy gave is not even a working number
Then immediately contact your bank to dispute the charges as fraudulent.
If you dispute timely, within 60 days of the statement date of the statement showing the charges, your bank can reverse the charges under FRB Reg. E or FCBA, even if they have gone bust. Their bank or payment processor can be forced to eat the fraudulent charge losses if your bank pushes the charges back through the system.
Comments
What you will get is the runaround, as they make excuses and try to run out the clock and keep your money. It doesn't matter what they say, as long as they took your money, and they still have your account information for an open bank or credit card account, you are at risk.
ALWAYS immediately contact your bank to file a fraud dispute and block the account or card number. Follow up with a written fraud dispute or fraud affidavit sent to your bank's dispute address or fraud department. Your bank can reverse charges if you dispute promptly, under FRB Reg. E or FCBA.
What is the connection to "magazines"?
Were you contacted by this or any other telemarketing company prior to the fraudulent charges appearing?
we are a legitimate online business and we have already helped thousands if not more people save on their mortgages, with our patented mortgage minder system. I apologize for those of you that have had errors or any inconveniences while dealing with us. While there may still be some kinks or glitches on our website , this does not make us crooks or a scam. Just because we are a small start up company people assume the worse, this kind of thinking makes me sick, and sad at the ignorance of the people of our great nation. Furthermore if you look at some of our most trusted and respected retailers such as wal-mart,
home depot, sears , target , you'll be hard pressed not to find MANY complaints , or even those of you yourselves , that have had unpleasantries dealing with such companies. For those of you looking to reach us we can be reached at 1-866-775-4392 and we will be happy to assist u with any questions , comments , or inquiries you might have thank you .
Your excuse that large companies have lots of complaints doesn't hold up, considering they are far larger than you, have far more actual customers, and that their complaints do not generally report significant levels of unauthorized charges, while yours are entirely complaints of unauthorized charges, with a substantial number of complaints suggesting targeting the elderly. In short, your complaint profile does not match those of large well known retailers.
1) Are you selling your product through outsourced telemarketing, possibly incentivized to pad or fake sales?
2) If so, what call lists is your telemarketer using, with what characteristics?
Are they using call lists likely to include a preponderance of older consumers?
What is the name of your telemarketer?
3) You are reported to be primarily charging checking accounts, with a report of using ACH charges, and few if any reports of credit card charge. What payment processor are you using?
4) What is your physical address (not mail drop/mail forwarder)?
5) Who are the owners of the company?
6) In what state is it incorporated, who is the agent for service of process, and what is their address?
If you dispute timely, within 60 days of the statement date of the statement showing the charges, your bank can reverse the charges under FRB Reg. E or FCBA, even if they have gone bust. Their bank or payment processor can be forced to eat the fraudulent charge losses if your bank pushes the charges back through the system.