defective product not replaced

ComplaintsApplianceswhirlpool airconditioner

Complaint

0
madhira
Country: India
My name is Madhira. I am a resident of New Delhi, India.
)n 21st of this month (June 2012) I paid Rs.22,000/- to Mr.Geeshan Ali of FROST AIR for a new airconditioner. It was fitted on 22nd but was found to be faulty. Since then inspite of repeated requests no replacement is give even though evry day I am made to wait at home from 2.00 PM onwards with the promise of replacement. This has been going on for the last 6 days and their call centre for service calls simply give a number but no progress. I do not think I will evr buy any other Whrlpool product and will advise allmy friends accordingly. My Tel. No. 011 26830521 or 9818843532. madhira

Comments

  • 0
    Melanie
    Hello Madhira.  My name is Melanie and I am a representative with Whirlpool. We apologize about the frustration you have experienced with your air conditioner.  If you would like us to look into this further, please provide your name, the name of the site you were contacted on (ComplaintWire), your user ID name (madhira), your phone number, your address, the full model and serial number, and email the requested information to Whirlpool.Digital@whirlpool.com.  We would be happy to review your concerns further. Sincerely, Melanie.

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