double charge
Complaint
Pınar Göktürk
Country: Turkey
We rented a car from national through autoeurope, and paid the whole amount to autoeurope on 24/04/2013.
When we arrived in Nice we picked up from our car from europcar (as they serve together with national) and returned the car to them without a damage.
But after we finished our holiday we noticed that there is another rent amount withdrawn from our credit card by europcar. We have been trying to get an answer about this second withdrawal from both companies for a month now but neither of them answered us.
Now we paid extra 550 euros and we dont even know why.
Both companies are to run away in my opinion, they have a terrble client service
When we arrived in Nice we picked up from our car from europcar (as they serve together with national) and returned the car to them without a damage.
But after we finished our holiday we noticed that there is another rent amount withdrawn from our credit card by europcar. We have been trying to get an answer about this second withdrawal from both companies for a month now but neither of them answered us.
Now we paid extra 550 euros and we dont even know why.
Both companies are to run away in my opinion, they have a terrble client service
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