Unauthorized debit
Complaint
Elizabeth Jones
Country: United States
I called Meaningful Beauty and ask that my account with them be closed and asked how to return all the products. The customer service girl said she was sorry I did not like the products but that she would cancel my order and that there would not be any further debits coming out. She also said she would issue a return shipping label and send it to me. That was several weeks ago and I have yet to recieve my label but today I looked on my account and saw they had debited money from my account. I called back and another customer service girl said that the other girl could not tell me that my card would not be debited that she was not authorized to do that or to credit back either. I think this company does illegal debiting no matter if you cancel your order or not. The reason they say they will send the shipping label so they can wait long enough for the next debit to come out. I am appauled at a company wants to make money so bad they steal from peoples accounts.. Watch for this when ordering from GRC Meaningful Beauty *** Also the reason I was returning is that one or more of the products caused a rash on my face and neck and I had to go to the dematologist that said stop using those products!!!
Comments
Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.
Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.
Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money. That is why you MUST dispute unauthorized charges immediately through your bank.