Fraudulant Charge to My Credit Card
Complaint
fahma Ali
Country: Canada
Me and my husband made a reservation over the internet universal car rental at pearson seemed to have the best possible deal . we made the reservation and went to them at dixie and hwy 401 in missisuage ontario to get the car to our amusedment they couldn't find the reservation we made the night before on their side when we showed our printedout copy their answer was anybody can print anything they want over the internet . me and my husband decided to leave and excused ourselves ,halfway to the parking lot one of their customer service agent {the son of the owner as it is a family owned business} came after and told us he will rent a similar car than the one they advertised for little bit more than was quoted to us ,if we take the car today he promised to get the same kind of car we were looking which was full size car the next day, which we agreed upon.
when we went back the next day to get the exchange the son was not there and the father was mor of rude and abusive told us to come back on monday as the son doesn't work the weekend . then we decided to return the car on the same day since they didn't kept tehir word they seemed to us untrustworthy .then the father demanded the full week's rate even though we only kept the car for less than 24 hours i refused to sign and told him he can only charge me for the day's rental .
when we came back home i called my bank to advice them of what took place with the rental company and told i will agree to pay them for a day's rent which should have roughly 80 dollar .
on tuesday the following week i learned that they had indeed charged me 580 dollars i told my bank that they shouldn't pay them since i have adviced them long before the charges appeared i was told on the very first day i went in to rent the car is the day they withdraw the money .
i went to small claims court and waiting my day in court which is three months later in the meantime i felt i should advice other unsuspecting customers to be warry of these faudulant .
anybody who wants to contact me in regard to these matters feel free to either call me at numbers here 647-439-7684 or 416-436-5776 or through eamil my email adddress is hareri@yours.com thank you all
when we went back the next day to get the exchange the son was not there and the father was mor of rude and abusive told us to come back on monday as the son doesn't work the weekend . then we decided to return the car on the same day since they didn't kept tehir word they seemed to us untrustworthy .then the father demanded the full week's rate even though we only kept the car for less than 24 hours i refused to sign and told him he can only charge me for the day's rental .
when we came back home i called my bank to advice them of what took place with the rental company and told i will agree to pay them for a day's rent which should have roughly 80 dollar .
on tuesday the following week i learned that they had indeed charged me 580 dollars i told my bank that they shouldn't pay them since i have adviced them long before the charges appeared i was told on the very first day i went in to rent the car is the day they withdraw the money .
i went to small claims court and waiting my day in court which is three months later in the meantime i felt i should advice other unsuspecting customers to be warry of these faudulant .
anybody who wants to contact me in regard to these matters feel free to either call me at numbers here 647-439-7684 or 416-436-5776 or through eamil my email adddress is hareri@yours.com thank you all
Post a new comment