unauthorized charges
Complaint
Michelle Tutt
Country: United States
I signed up to get a grant kit for $2.97, and payed for it just to get the kit, which I still did not get. I called,usagrantkit.com 866-360-1227, and talked to someone by the name of Irene, and she told me to e-mail (grants.refund@gmail)and request that my money is credited back to my account. I went to usagrantkit.com website and it was a page detailing other people complaining that they were scammed, never reached anyone, and never recieved their product. Their refund department has no phone number, because I asked them and Irene said that they only had a e-mail address.
Comments
By Michelle Tutt, a few seconds ago | Country: United States
I signed up to get a grant kit for $2.97, and payed for it just to get the kit, which I still did not get. I called,usagrantkit.com 866-360-1227, and talked to someone by the name of Irene, and she told me to e-mail (grants.refund@gmail)and request that my money is credited back to my account. I went to usagrantkit.com website and it was a page detailing other people complaining that they were scammed, never reached anyone, and never recieved their product. Their refund department has no phone number, because I asked them and Irene said that they only had a e-mail address.
Dispute unauthorized charges through your bank, and block the card number or close the account due to fraud to prevent additional fraudulent charges. Follow up with a written dispute or fraud affidavit sent to your bank's dispute address.
Do NOT waste your time trying to get your money back from any scam through the scammer. Always immediately file a bank dispute, as that is usually the only way you will ever get your money back. If you leave your account or card number active, you can expect additional monthly charges, probably around $58 to $150, until you get wise and shut it down. The couple buck charge was just a teaser to get your account number, and a test that it was valid.
The game they will play is to try to delay your bank dispute past the 60 day FRB Reg. E or FCBA dispute period, after which your bank will be unlikely to be able to get your money back. To do this they will use various excuses, like "mailing an information packet" that never comes, "cancelling your membership" but they lose the "cancellation" so monthly charges continue, requiring you to get, and send in, a "refund request" that never has any effect, having to call a "refund number" that is ignored, or the cancellation "lost", etc...
File fraud complaints with FTC, your state AG, and at www.ic3.gov