cancelled my proactive account 3 months ago!! they are still debiting my account often!!!!
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tj
They have been running a cramming scam, using their "trial offers" as an excuse to get consumer account information, and keep cramming charges despite cancellations.
You cancelled, yet they keep taking your money.
Sounds like they aren't even shipping you unwanted product, or you would be expecting the charges even though you had cancelled.
Given this, you shouldn't expect anything you tell them to stop them from taking your money.
Immediately contact your bank to dispute the charges as fraudulent, and block the debit card immediately to prevent any further fraudulent charges. Follow up with a fraud affidavit sent to your bank's fraud department.
Comments
You cancelled, yet they keep taking your money.
Sounds like they aren't even shipping you unwanted product, or you would be expecting the charges even though you had cancelled.
Given this, you shouldn't expect anything you tell them to stop them from taking your money.
Immediately contact your bank to dispute the charges as fraudulent, and block the debit card immediately to prevent any further fraudulent charges. Follow up with a fraud affidavit sent to your bank's fraud department.
File fraud complaints with FTC and your state AG.