fraud
Complaint
alex
Country: United States
an unauthorized charge of $29.95 was withdrawn from my account....I ask them to return it they said go to zmshelp .org, i did this .....they said allow 1-5 business days for refund.......it has now been 10 days......what gives? I asked them how they got my information, originally a lady gave me an IP address, so I looked up the number and called the company who said they do not have anything to do with this company.......this organization is a FRAUD......and the Better Business Burrow will be notified by me.
Comments
This has been a common "brush-off" line used by cramming scams to claim they have "proof" you supposedly "authorized" the charge, supposedly from obtaining "your" IP address. 99% of victims wouldn't even know how to find what their own IP address was, and it would take a subpoena to nail it down. Even if it was correct, it proves nothing about what site they obtained it through, and what alleged "terms" you "agreed" to if you visited that site. They can just make up some number, and as you found, even if it goes no where, they just made an excuse for what could just be complete fraud, and got off.
They use the "plausible deniability" of laundering the information handoff through some other site, so they can deny all responsibility for misrepresentations on that site, even as they claim you "authorized" their charges through that site. It's the old pick-pocket hand-off, in internet form.
"Confusion" is a form of deception.