in general
Complaint
Gafur Izmirli
Country: United States
They think that operating an airline is flying the jet and throwing you a tray full of food and drinks. Wake up Turkish Air You are not Globally mine NOT even close. Little professionalism...
Comments
My wife and kids told me on phone yesterday that the Turkish airline have worse customer services. Even the aircraft crew were not helpful and were rude to them. There was no back seat screen/monitor /tv to watch movie or play games etc like stuff. In their opinion the aircraft look like Pakistanis passenger bus with no TV or entertainment. On top of it they were rude and were unable to understand my kid’s English language.
In Istanbul heading to Islamabad my family was told that they have to handed over the carry on luggage to the crew and they will place it some where else instead of top of the seats.
Upon arrival at the Islamabad airport my daughter came to know that some of her jewelry are missing, luckily not the golden ones.
This upset phenomenon has been fueled by telling my family that one of their luggage is missing and they have to contact the Turkish airlines on next Friday.
I am sure that my family will suffer more because they traveled with a low quality airline. It is upsetting that we have to send someone from Charsadda to Islamabad to pick the luggage in case if it is found.
I wrote the above word to let the prospective customer know what is happening over there. I save few dollar by booking with them but wasted my time and money at the end.
It is pertinent to mentioned that we have traveled with Etihad or PIA and had never faced problem or any kind of issue.
Thanks for ready my comment