Unsolicited phone calls

ComplaintsUnsolicited Phone CallsSocial Advertising Alliance / Teffic / eBridge

Complaint

0
Amanda Payne
Country: United States
They already have an "F" Rating with the BBB, I do not understand how this company is still in business and will be filing a complaint with the BBB momentarily. Their sales people with (purposely I'm sure) heavy accents called me relentlessly. Finally, after I heard the same script over and over again, I agreed to sign up for the $4.95 start up fee and figured that I would call and cancel if I wasn't satisfied prior to my 30 days being up. I advised "Ray Ortiz" over and over again that I did not want ANY unauthorized charges being made to my account and he reiterated that I would have to call. He stated that I he would sent me a confirmation email when we hung up, AFTER he asked me for my Facebook password which I DECLINED! I never received an email or the "welcome packet" and I called the following morning (today) A gentleman stated that he would be sending me a postcard with a PIN. ??? Ok....so I get ANOTHER call this afternoon with someone else trying to get me to sign up. I advised him that I already signed up yesterday and he repeatedly asked how I wanted to pay! Finally I asked to speak to a manager, guy gets on the phone and I explain to him that I already signed up, the guy before wasn't taking no for an answer, and that I never received a call from FB or received my welcome pack. He says " I'll call you back". Call me back??? Are you serious? I read the reviews on them AFTER i already paid so I had to call my bank and cancel my debit card! NOW I am reading that they have been charging people's phone bills! They never even mentioned THAT! I guess now, Ill have to contact my phone provider!

Owner are apparently Mark Cave a notorious scammer! Just look up all the horrid reviews and various company names. Don't give these liars money!

Comments

  • 0
    tj
    Why did you sign up for this cr*p?

    Abusive and deceptive selling practices indicate you can expect more of the same, and are also a red flag fraud indicator.  They are revealing that they dribble out what the alleged "terms" are going to be, not disclosing them up front prior to any "agreement".  That is deceptive and fraudulent.

    Contact your phone company to put a block against third party charges to your phone bill.
  • 0
    John B.
    In January of 2013 (not sure of date) SAA contacted me by phone for stating that they would increase business to my Facebook page on a trial basis for the amount of $4.95 . They also stated that after 30 days they would bill my account in the amount of $99.95 if I decided I wanted to continue with their services. They also PROMISED THAT I WOULD RECEIVE SEVERAL E-MAILS IN ADVANCE OF THE TRIAL ENDING to notify me they that would be deducting the amount of $99.95 from my account. On 2/25/2013, the amount of $99.95 was deducted from my acount without any warning whatsoever. They claim to have a recording of the call but would not let me hear the recording. They also claim that they have sent me several e-mails in this regard. However, I don't have any of those e-mails. I have asked them to resend these e-mails and they are unable to resend them as well. When I called them to ask them to remove the charge from my account, I am being told that they can cancel the account, but cannot refund my money.
  • 0
    Alan Grover
    This so called business is truly trying to scam money out of small business owners, they are dishonest in their approach and incredibly indifferent when called upon their actions.  

    This morning I took a call from a heavily accented 'Mark', he continually told me of how he was calling to help me build my business account with Facebook users along with Yelp users.  Every time I asked if this is a cold call 'Mark' would avoid the question and carry on with his script.  I was able to get the name of 'Mark's' manager, David Harris is her name, and when I called to give them a piece of my mind, on my time, I was unable to speak with David Harris as he's a part of the sales department and calls are not able to be transferred, or some crap like that.

    I also spoke with a Fabio Alls, he was the one who told me that the phones are unable to transfer calls.  

    Don't bother wasting your time with this phone call or this business, they are not calling with the intent to help your business, they are soliciting sales while trying to discount your services to end users.

    Rude Rude Rude!!!
  • 0
    Alissa Cook
    This company is notorious for scamming small businesses. Mark Cave is a notorious internet con artist. I did extensive research after my refund was not given. They should be put out of business. Companies like this give real social media marketing and SEO companies a bad name.
  • 0
    Norman
    Teffic or SAA hires from oDesk or freelance from asian countries. There are no real employees. Only freelancers paid between .25-1 usd per hour. All scripted. As for fb, dummy fb accounts are setup to increase traffic for the so called customers. There are no database that's why multiple calls are received by people on the call list. Once a customer is hooked, it will be passed to a different set of people who create or access the generic fb account. Then the fb account becomes a spam machine. The account owner or business owner gets a bad rep for spamming other fb accounts. Dummy fb accounts liked the business page to make it appear that traffic has increased.

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