bad customer service

ComplaintsCar Rentalroutes car and truck rentals

Complaint

0
paula simone
Country: Canada
i rentded a car from routes car and truck rentals, which really stank like ciggaretes. they promised to come to my house and change the car for me, i waited for 3 days and they never showed up.  when i called to speak to them, their manager rudely asked me to returned the car and said customer like yourself smoke in the car and you all deserve to drive this car.  And now here i am buying puffer because i was allergic to cigarrete smell.

they are located near woodbine race track

Comments

  • 0
    SIXT MANAGEMENT BIRMINGHAM AIRPORT  NEIL
    I have SIXT card VIP but management at car park have said next time I need to go to the front desk instead of going straight to the car park. That’s fine if you don’t want to provide excellent customer service then I will use my Gold Budget card and Privilege Europcar card instead.

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