Complaint

0
VELINDA APPLEGATE
Country: United States
i ordered hydroxatone online ,, i got my 2 jars....  a few days later i got  3 more jars   to someone else in my house  using their nick name !!  weird  ...  any way i was told to send it back,,, and to save money that i should not have had to pay for in the 1st place  ..it was not ordered by me...  any way i sent my empty jars  along with the new order all back in the same box... to save money,, haha    they say they didnt get the 2 eye cream jars   so their harassing me by phone and by mail,,,   billing me 139.99     i guess i should bill them the $8,95  it costed me to send the un ordered  product back to them....

Comments

  • 0
    tj
    Dispute fraudulent charges through your bank, and have them close the account or block the card number due to fraud, as these scams keep taking money as long as they have information on an active account.

    In addition, file fraud complaints with FTC, your state Attorney General, and the U.S. Postal Inspector.

    Promises to refund, or "investigate", cannot be relied on, and may be attempts to delay your bank dispute and keep your money.  FRB Reg. E and FCBA give you 60 days from the statement date of the statement showing disputed charges to file a dispute with your bank, within which your bank can reverse the charges and yank back the money.  Scam companies know this, and try to string you along with excuses to run out this 60 day dispute window, knowing that it doesn't pay to sue over these small amounts.

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