LA FITNESS IS UNSCRUPULOUS AND CANT BE TRUSTED
Complaint
barbara kaplan
Country: United States
Went onto LA Fitness with husband and explained that I wanted to join but left the discount flyer at home. Without the flyer the "sales manager" was not able to honor it but said that if we came back Sat AM with the flyer he would honor it.
Returned Sat AM and the same so called manager explained that the offer was not available any longer. What a surprise it had expired within 36 hours of us coming to see him Even though he said he would honor it he no longer could and tried to hard sell us another plan that was notre expensive.
Bottom line.. You have to be crazy to put up with the gimmicks and games played by the sales representatives. They make going to buy a car an enjoyable experience. They try and sell you gthe most expensive plan and state taht they dont know of any promotions and yet "cant look up any promotions on line because there are too many" .. their logic , or the lack of it. makes no sense
I would never join their gym based upon my negative experience. There are so many other gyms to chose from.. I would rather give my business to a gym where they are forthright about their membership packages,
Returned Sat AM and the same so called manager explained that the offer was not available any longer. What a surprise it had expired within 36 hours of us coming to see him Even though he said he would honor it he no longer could and tried to hard sell us another plan that was notre expensive.
Bottom line.. You have to be crazy to put up with the gimmicks and games played by the sales representatives. They make going to buy a car an enjoyable experience. They try and sell you gthe most expensive plan and state taht they dont know of any promotions and yet "cant look up any promotions on line because there are too many" .. their logic , or the lack of it. makes no sense
I would never join their gym based upon my negative experience. There are so many other gyms to chose from.. I would rather give my business to a gym where they are forthright about their membership packages,
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