Bad faith insurer. Don't pay claims

ComplaintsAutomotiveAllstate Insurance

Complaint

0
gerald
Country: United States
Never buy insurance from this company. A person insured by them hit me and caused 28,000 on property damage and they only paid $8,000 after fighting with them. I hired an attorney and he said he has to sue Allstate and their policy holders all the time to get them to pay and do whats right. If you need your claim paid stay away from Allstate.

Comments

  • 0
    netuser44
    | 2 replies
    Oh..I hear you Gerald !! I had an auto insurance policy with them for over 20 years without a single claim.. no tickets..NO accidents.. one night my Daughter borrowed my car to go to a party with some friends.. several of them had a few drinks so they asked a friend (who does NOT drink) to drive them home,on the way home, a woman runs a red light at an intersection and they were involved in a collision..the woman was insured by ALLSTATE INDEMNITY (high risk) ALLSTATE used every excuse that it could come up with in order to avoid paying the claims related to this accident..finally canceling my policy on the grounds that an "undisclosed operator" not listed on my policy was operating the vehicle at the time of the accident.. nothing like being punished for doing the right thing; not to mention that I suddenly went from a "valued policy holder" to the subject of an insurance FRAUD investigation!!

    I wouldn't let ALLSTATE(anything)insure my GO-CART !! Stay far far away from this company !!
    • 0
      Mildred replies to netuser44
      I cancelled with them on 1/4/21 which was my due date, and got another insurance on that date, and now they want to charge me an extra day, saying I cancelled on 1/5/21., because they decided to put my cancellation on that date, when I have proof that I cancelled on 1/4/21 and I called them from my new insurance State Farm and gave them the information.  They are not honest!  People need to stay away from Allstate.
    • 0
      Mildred replies to netuser44
      I cancelled with them on 1/4/21 which was my due date, and got another insurance on that date, and now they want to charge me an extra day, saying I cancelled on 1/5/21., because they decided to put my cancellation on that date, when I have proof that I cancelled on 1/4/21 and I called them from my new insurance State Farm and gave them the information.  They are not honest!  People need to stay away from Allstate.
  • 0
    vegasgirl
    I had Allstate for 32 years..No claims and no tickets. I had a hit and run in '08 about 500 in damage to rear of car.They paid claim but then premiums go up.I get new policy and it went up over 200 for 6 months. Needless to say after 32 years I switched To Farmer's and I am saving over 300 every 6 months. What happened to taking care of loyal customers????
  • 0
    mary elaine rowell
    rowell laney@yahoo.com....I have cancel my insurance....cause you suck....and you still keep billing me....after I have canceled you....what is your problem!!!...I sent one payment in last month....cause I though I owe you...and you keep billing me....so Donald V.Rabren 721 E.Glenn Ave. Auburn, Al.36830(334)821-7570 read your email....and don't even try to take it out of my account!!!...them letters you keep sending me telling me it will be done...so enjoy your weekend what is left of it....
  • 0
    Kelsey Richards
    I have been a loyal customer with Allstate for 35 years..No claims in fact I have homeowners insurance with them. My home was vandalize and burgularized and I filed a claim with the company, They sent someone to investigate and an adjuster. They asked questions as if I committed the crime.There was nothing they didnt asked. They took pictures as well as taped the conversations to file a report. That being said my basement was completely destroyed by the burgulars.  Allstate assessed the damage to cost $1000.00 to fix everything. Including the flood damage in the basement.. In fact just to fix everything cost about $7,000.  Remember there slogan "YOU ARE IN GOOD HANDS". What a joke.  I guess its time to change insurance carriers. I would tell anyone who wants to go with Allstate. BUYER BEWARE!!!!!!
  • 0
    Nick Mayhew
    I was involved in a wreck with a guy who had All State there client stated he hit me. and he got the ticket
    my 2000 chevy pickup was a total loss.. and all they want to pay is 3500.00 I had that just in the engine
    I replaced last year. I had to hire a attorney and these jokers are trying to say my truck is a base model
    by what the VIN reads.its a LS with power windows and locks there trying to pay me for a base model  its going to cost at least 7000.00 to replace my truck with a comparable
    truck with high miles. The total loss adjuster told me they dont have to pay replacement cost
    this company is a total joke I will never buy insurance from these Clowns
  • 0
    Jennifer McDuffie
    | 1 reply
    I was in a 3 car collision November 27, 2012. Allstate refuses to pay what they owe to me. A client of theirs rear ended my vehicle, forcing my completely stopped car into a vehicle in front of me. I had a 3 year old and 2 year old in the back seat. I was injured in my neck, back, knee, and shoulder. The accident report clearly states what happened exactly. Allstate sent an adjuster to my residence that took pictures of my cars total damage. Based on the photos they concluded they will only pay me what damage happened to the rear end of my car. They said the front damage is too severe and doesn't look to them as it is their clients fault. Later on they said they would pay Kelley Blue Book value of my car and 50% of my medical bills IF I agree to be 50% at fault. Then I would be liable for the other half of my $15k+ medical bills and their other client's vehicle damage. BS Allstate. We are NOT in good hands!!!!
    • 0
      Brian replies to Jennifer McDuffie
      I had the exact thing just happen to me.  I was stopped in traffic when an allstate driver rear ended me driving me into the vehicle ahead of me.  She admitted blame at the scene to everyone and the police.  Then Allstate came into the picture and said that that wasn't true.  That I hit the car in front and then she hit me so they won't pay any damages.  Just filed suit two days ago.
  • 0
    KH
    Allstate insurance company is a [***] company won't pay nothing
  • 0
    DAN
    A stupid idiot insured by Allstate rear merged into my right. Damaged my door, hood, fender , and rim. Adjuster looked at it. Said it will cost 1200 to fix. Really? What [***]? So I take it to their company for a fix.. Who ends up finding internal damage to the suspension and axel. Also some damage in the engine bay. Allstate says they will not pay for that. It couldn't have been done by the accident? WTF? So I had to pay out of pocket to fix it myself. On top of that they didn't even pay entire bill of enterprise. I got stuck paying $700 for that. I hope every worker and their family get cancer working at Allstate. Bunch of of [***] crooked ass people working for a crooked [***] company.
  • 0
    Jokers at allstate
    Hit by person insured by allstate 6 months ago exactly received call from agent on Friday after I been calling them for months because of hospital bills and what a joke they are it was their clients fault all stated by them and police report my bills are 5000 just for medical car damage 3700 the gentleman said we feel the hospital emergency room visit was to much and we are willing to pay 2600 for your bills which includes 500 for you for pain and suffering I repeated you have me f____ed up really  their agent even cancelled my follow up appointment with the Dr.,and then tryed to lie and say it never happened they don't do anything like that I stated your a damn liar I have proof from the doctor's office because your agent called and told them they would not pay for my visit because they were the third party insurance, so the doctors office called me back and cancelled my appointment allstate you are really a joke and I will be contacting my attorney on Monday morning......believe that!!!!!! Please everyone do not do business with this company and if you are a customer of theirs cancel your policy and go to another insurance company before you end up like everyone else on this site of complaints.........

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