Shoes falling apart

ComplaintsClothing & JewelryThom Mcan Shoes

Complaint

0
Tavo
Country: United States
I received a nice pair of Thom Mc An shoes, I have used this brand of shoes for years, and I love the way the feel and how long they last, but this particular pair is falling apart. I wore them three times and the soul of the shoe was falling apart, I took the shoes to get repaired (since I did not have the receipt anymore, did not thing I would need it since I trusted this brand) and all they could do was reglue the shoe. According to the shoe repair man he is unable to repair the shoe by other means since the design of the shoe does not allow him to sow it together. Very dissapointed about this.

Comments

  • 0
    Isac L. Smith
    Dear Sir or Madam,
                       I purchased two pairs of the "Walker" style Thom Mcan shoes from a department store in Woodhaven, Michigan, the black pair of shoes have fallen apart. The sole of the shoe has separated form the base and unforunately the return date has pased. I purchased the shoes because of the comfort and sale price, this is the second pair of shoes that I have bought that have come apart in this fashion. Can you give me an explanation of why this is occuring? and is there any possible resolution to replacing or repairing the shoes. Thank you in advance for your time and consideration, I look forward to your reply.

    Isac L. Smith
  • 0
    ANGIE
    I have been wearing Thom Mcan shoes for longer than you been on earth
    I have a pair that the tip of the sole broke off and the heal is coming apart the top of the shoe is fine
    made in CHINA #7110---0062
       04861A----F93
    I think I should be commisated in some way
     name  Comfort System
    I would like to send them back to THOM McMAN CO,
    but no one knows the address.  I caled K-MART
    they know na a
  • 0
    Just A Mom
    I bought a pair of Thom Mcan sandals for my 9 yr old daughter and the same has happened.  The complete sole of the shoe has separated from the base and the material doesn't completely reach the end of the sole when it is glued. She loved the style so much she wanted us to try to fix them.  I went back to K-Mart and they didn't have her size.  What a shame.
  • +1
    Shoe Dog
    I worked for this company back in the 60's and 70's as a store manager. The shoes you have may have the name Thom McAn but they're not Thom McAn's. Thom McAn was made in the USA and sold in their own stores.We made a great shoe back then.
  • 0
    Mark Nichols
    I purchased a pair of Kolton Black shoes (size 10W  model EH/5276) at Walmart in Horseheads New York 5 weeks ago.y I have experienced 3 issues with these shoes.
    1. There are 8 eyelets on each shoe for lacing, the top 2 eyelets are metal loops. The laces are already fraid to the point of breaking due to the metal eyelets.
    2. Both shoes have deep cracks in the rubber under sole in the heal area. One shoe the crack extends half way across the shoe and the other appears to be just starting.
    3. The shoes squeak when walking across wooden floors to the point it's embarrassing.
    I am very dis-satisfied with these shoes and plan to write Walmart customer service also.

    Mark Nichols
  • 0
    Andrade
    I  had used this brand  Tom mCan  for many years and I like very much. I had  a pair of shoes for more then 4 years and after that I put  the same shoes  in construction work.Just think about the quality of this shoes !  After that I was in KMART  in Kearny, NJ . I got  new one very similiar  the old one I used and after 3 months is a piece of [***] fail a part. MADE IN CHINA!. I need buy a new shoes but no more this brand  thom  mcan .
  • 0
    Cheri Stoner
    My shoes fell apart after wearing them twice. The soles fell apart.

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