Taking unauthorized charges

ComplaintsInternet ScamsMeaningful Beauty Cindy Crawford

Complaint

0
beth
Country: United States
I cancelled my account and was told no further debits would be taken out but that I needed to return the unused products that they would send a return shipping label immediately.  I have yet to see a shipping label and now they have debited my account again. This company rips off people and then will not give the money back until they feel like it( if then).  The products caused a rash and sores on my face and neck and the dermatologist said it was an allergic reaction.  That is why I called and was told my account would not be charged.  DON'T MESS WITH THIS COMPANY EVER! CUSTOMER SERVICE DEPARTMENT IS A JOKE.

Comments

  • 0
    Leann
    I totally agree with you. Guthy Renker really needs to do something about their customer service department.  They are rude and inept.
  • 0
    tj
    Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges.  

    Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.

    Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.

    Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money.  That is why you MUST dispute unauthorized charges immediately through your bank.

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