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ComplaintsHotelshotwire.com

Complaint

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frank
Country: United States
we booked hotel on trivago.com. that site directed us with a decently priced and cheap hotel for the remainder of night and morning. we arrived at the hotel roughly 4am and after handing the guy my Florida DL and FOP, he stated that we were about to give our information nosh but not check in until 3 in the afternoon, which is almost 12 hours past the current time. so now after prepaying for a reservation that we confirmed because it had matched out itinerary, we had to go find a new hotel, very inconvenienced, and pay more money that what the hotwire.com booking is. our plans changed later on, while searching for a number to contract trivago, and the number seems not exist. we go back to the hotel and decide it would be best to just stay there for the night. upon arrival the clerk grabs the FOP & DL and instantly responds by saying they wont rent to people with Florida IDs. so we called hotwire now to issue us a refund for letting us book at a certain date and time that we requested. I let them know that I wanted more so, trust me you will get use to it for just a couple weeks more complete refund on Ralphs FOP and a certificate of credit. two times inconvenienced at the hotel, gas, more expensive. he hasn't helped in

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  • 0
    frank
    we booked hotel on trivago.com. that site directed us with a decently priced and cheap hotel for the remainder of night and morning. we arrived at the hotel roughly 4am and after handing the guy my Florida DL and FOP, he stated that we were about to give our information nosh but not check in until 3 in the afternoon, which is almost 12 hours past the current time. so now after prepaying for a reservation that we confirmed because it had matched out itinerary, we had to go find a new hotel, very inconvenienced, and pay more money that what the hotwire.com booking is. our plans changed later on, while searching for a number to contract trivago, and the number seems not exist. we go back to the hotel and decide it would be best to just stay there for the night. upon arrival the clerk grabs the FOP & DL and instantly responds by saying they wont rent to people with Florida IDs. so we called hotwire now to issue us a refund for letting us book at a certain date and time that we requested. I let them know that I wanted more so, trust me you will get use to it for just a couple weeks more complete refund on Ralphs FOP and a certificate of credit. two times inconvenienced at the hotel, gas, more expensive. he hasn't helped in

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