Faulty Refrigirator

ComplaintsAppliancesWhirlpool 310 ltr Refrigerator

Complaint

0
Rai
Country: India
I purchased a 310 ltr Whirlpool refrigerator in March of this year. We noticed right away that there was something wrong with its cooling. We lost a lot of items due to its poor cooling.

I called Whirlpool customer service and they said they will send someone to our house to check it. They also said that I will be charged 390 Rs for the inspection! I am tempted to cancel this inspection, and I think it's not our responsibility to pay for this.

Comments

  • 0
    SUSHIL
    I PURCHASED A WHIRLPOOL REFRIGERATOR FROM CSD AGENT M/S SHYAM LAL DELHI CANTT MODEL 455 L DELUXE ON 16 JAN 08

    HOWEVER, ALL KITEMS ARE FROZEN IN ALL THE COMPARTMENTS
  • 0
    Jim Palamar
    I purchased a whirlpool refrigerator 13 months ago, the refrigerator section temperature stayed at 50 degrees and there was a repair man here three times and still hasnot been fixed and he is coming back for the 4th time this week!
  • 0
    Jim Palamar
    I need a new refrigerator, this is a redicious situation, all the food has spoiled! These people dont know what there doing!
  • 0
    M L Agrawal
    I think I have made a mistake of buying a whirlpool fridge (Mastermind 23 Classic | 220 Lts) from Whirpool Dealer, Mathura (UP) for about 13000 rupees in July 2008. Refrigerator's outside body is always very very Hot (it is so hot that u can not keep your hand touched there from more than 4-5 sec.). Also it consumes amost 4 units daily (but as per the specification it should be almost 1.6 units per day). I am pretty sure I have got the defective piece.

    I have raised complain to dealer that refrigerator but the response was useless and he said we are now not involved and u can contact service center. After calling number of times, he came and told its genuine behaviour. Again I called up then he said contact the dealer .. now I am very angry but helpless. My two sons only suggested me buying this (because they are using for past few years without any problem). Please do not provide the license to these kind of dealers who do not know the customer value. As soon as they get the money, customer is useless for them.

    I do not know what to do because I am staying in Vrindavan (UP) after my retirement from SBI. mob - 9880187947 / 9451654218

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