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Complaint

0
Kosmic Air & Gas Engineering Co.
Country: India
I Shashi Bhushan Sharma had shifted my office of my co. Named KOSMIC AIR & GAS ENGG. CO. to 2780/43, shiv market, Mori Gate, Hamilton Road, Delhi, and applied for Air Tel land line with Broadband on 6/06/11. One representative Mr. Mohit (9810029152) came to us and filled up form CEF:2771757 - Ref: No. 9483624144 dated 18.06.11 and collected Rs. 500/- along with PAN Copy of Co. and Partnership deed copy. Now to our surprise neither connection has been installed nor any positive response of any installation date is given. We are requesting you to cancel our application and request Airtel to refund our Rs.500/-and Documents copies collected by your representative Mr. Mohit. Returning Copies of Documents are most important for us legally.

Thanks & Regards

Comments

  • 0
    Airtel
    Dear Customer,

    This is to inform you that your concern listed 21 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  • 0
    Airtel
    Dear Customer (Kosmic Air & Gas Engineering Co),

    This is to inform you that your concern listed 21 June 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).
        
    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
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  • 0
    Airtel
    Dear Customer (Kosmic Air & Gas Engineering Co),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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