Fraud and illegal practices
Complaint
Tabby
Country: United States
My sister got a call. I then called back. The first lady was rude and hung up because I did not have my sister's number memorized. 2nd lady looked me up by name. Did not verify any into other then my name. Said I had a payday loan and threatened to take me to court even though I disputed the debt because I have never once used a payday loan.
3rd guy did the same but did not verify any info didn't say the little debt collection speech that is required at the start of all calls...And mention defrauding of a bank.
4th time I called I had to stop the guy in his long threatening babble and request more info.
Supposedly I had a loan taken out in 2008 or 2009..Went to collections in 2013 for $400 now I owe $520 due to interest....He tried to throw out big fancy terms and one minute I cashed a check and wrote a check which bounced and that is why I am defrauding the bank.....And they will serve me court papers blabla.
I stopped him and advised I had done collections for 5 years... Not only is it illegal to threaten the customer but he also did not verify anything g or use proper terms
3rd guy did the same but did not verify any info didn't say the little debt collection speech that is required at the start of all calls...And mention defrauding of a bank.
4th time I called I had to stop the guy in his long threatening babble and request more info.
Supposedly I had a loan taken out in 2008 or 2009..Went to collections in 2013 for $400 now I owe $520 due to interest....He tried to throw out big fancy terms and one minute I cashed a check and wrote a check which bounced and that is why I am defrauding the bank.....And they will serve me court papers blabla.
I stopped him and advised I had done collections for 5 years... Not only is it illegal to threaten the customer but he also did not verify anything g or use proper terms
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