Site provided by India Today Book Club;www.bigcity.in/indiatoday/holiday ,but This site is not opening at all.
Complaint
Sanjiv Naresh
Country: India
I have purchased agt. my I.D. 880000854 provided by India Today book Club. I received my HOLIDAY VOUCHER NO. & They asked me to log on to www.bigcity.in/indiatoday/holiday so as to get activated my HOLIDAY VOUCHER NO.,but This site is not opening at all. I was under the impression that India Today will send me directly to me their gift vouchers, but to my surpirse at the end they told me to go to this site. After several attemp I am unable to get this site.Every time when I contact on their customer care they told me they will inform soon,but till date i am unable to find any solution,neither i got my HOLIDAY VOUCHER NO. activated due to site problem.Can any body from "India Today Club " can tell me what is the solution for this or all this is FRAUD with the customers of India Today Club.Pl. reply me on my mail I.D. provided below.
My India Today Club code Id : 880000854
Invoice No. is ORA090068236
email I.D. snaresh@bhushansteel.com
My India Today Club code Id : 880000854
Invoice No. is ORA090068236
email I.D. snaresh@bhushansteel.com
Comments
I have posted the booking request form on December 24, 2009. After some time
I have spoke customer service people. They said that they have not recieved the booking form. Again I have posted one more booking form on 13th February 2010. I have spoken to them today i.e. February 19, 2010. That form also they have not received so far. Also please note that they are not attending any phone calls also. Now I would like to know who will provide the voucher and airticket for me. No response from India Book Club.
Pls give me a reply. My email id is ravindan.pv@icicibank.com.
Regards,