Channels are being removed
Complaint
Kumar
Country: India
We have been happy customers for months, and didn't have anything to complain about until they started to disconnect several channels we regularly watched. They removed zee channels including regional channels of zee. When we signed up for the channel package they promised that no channels will be removed, and we trusted them on this.
Now even local news channels that are free are not available.
I tried to tell this to Tata Sky but they don't seem to care. I am under contract and can't just walk away. What's bothering me is that these removed channels are still available at Dish TV and you can even get them at a cheaper price.
I hope something will be done about this soon. I am very disappointed to receive such service from a company like Tata Sky.
Now even local news channels that are free are not available.
I tried to tell this to Tata Sky but they don't seem to care. I am under contract and can't just walk away. What's bothering me is that these removed channels are still available at Dish TV and you can even get them at a cheaper price.
I hope something will be done about this soon. I am very disappointed to receive such service from a company like Tata Sky.
Comments
I do not know how Tata Sky is with it’s service at other locations, however at my end, there’s one strange problem that’s hit me and the uneducated Tata Sky personnel is doing little do help it.
My subscriber ID: 1004255863.
And to think of it, I buy a big pack, and then I get service less than 30% of what I spend for.
It’s been more than a fortnight, from 09:00 am to 05:30 pm, I hardly get a reception of Tata Sky, Or else it works absolutely fine, however only during these hours, I get to see it less than 10 minutes.
I made calls to helpline, and everytime they put me through a long process of trial and error checks and then they say, we will refresh the system from our end, and you’ll find it working when you switch it on again.
Finally they did take the complain number: 1-932772515, however the problem still persists. And now, to make matters worse, all I get on the screen is the Set Up Checklist Page.
If there is some signal issue how come it hits me only at a specific time everyday and shuts the telecast for more than half a day?
Something really unreasonable and now I feel cheated. I ain’t know how it’s at other ends of this planet, but this is how it is at my end.
Please ensure you do a proper comparison before you take up a Tata Sky connection.