Improper Service Charges

Start Relay failure on JENN-AIR Refrigerator Model JCD2389GES (4 yrs 10 months old). Called Jenn-Air - they always recommend A&E. Complaint is with A&E charges for the job of replacing this component - this is no different than your auto mechanic. I was informed by Jenn-Air that the service call would be $80-90 of which I was OK with. I know parts are not cheap. A start relay is a cube the size of a golf ball and probably costs $50 based on web research after the repair. I paid $67.24 w/tax - A&E markup of 30% on parts!!! The repair took less than 10 minutes as my babysitter was watching like a hawk. Total labor charges from A&E were $198!!! That means that a Start Relay replacement is a $120 job - absurd!!! Yes, it was fixed timely and service came the next day. Lesson learned is to have a backup fridge in the garage or basement - and take a little more time to research the problem. As well, I'll never buy Jenn-Air again nor use or refer anyone to A&E Factory Service. You cannot manufacture and sell product where a $2 OEM part will cost the customer roughly 17% of his purchase price. Fridge - $1600, Service Call bill was $270.