money taken without concent
Complaint
faye mervyn
Country: United States
I have had debt from my account with out my knowledge. I feel this should be looked onto. I never gave permission for this to be done. I see others with the same problem. 22.99 may not seem to much but it is to some one who is on fixed income.
Comments
Immediately contact your bank to dispute fraudulent charges, and close the account due to fraud to prevent additional fraudulent charges. Follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.
File fraud complaints with FTC, your state Attorney General, their state Attorney General, and at www.ic3.gov
Do NOT trust any cancellation or refund promises, as such scams will say anything to delay you past the 60 day FRB Reg. E or FCBA dispute periods during which your bank can just yank back their stolen money. Dispute with your bank, and follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.
Do NOT use checking accounts, debit cards, or check cards for any payments to anyone you do not know and trust. Limit their use to payments to trusted creditors such as rent, mortgage, utilities, etc. Use only credit cards for retail or online payments, as the fraud protections are stronger and it its less disruptive to block credit card numbers when fraud occurs.
What online merchants did you provide account information to before these charges showed up? Do you believe they transferred your account information to this company without your authorization?
Were you presented with some pop-up "discount offer"?
Did charges occur despite rejecting (unchecking) some "discount offer"?