Unfriendly Customer Service

ComplaintsCar RentalCar Rental.Com

Complaint

0
Paul
Country: United Kingdom
Hassan a Car Rental.Com customer service representative, after being told that the quotes he provided exceeded my budget abruptly disconnected the phone on me while I was in the process of thanking him for his time and effort he extended to my enquiry.  I felt offended and found it extremely distasteful. This reflects a voracious profit appetite with a genuine disinterest to excellence in customer care.  This conduct is a disservice to the individual, Hassan, and his employer, Car Rentals.Com and the business perception that they generate.

Comments

  • 0
    VIKRAMJIT SANDHU SIXT.
    Vikramjit sandhu sixt. Lazy worker tries to get away with doing  less as possible. Calls himself a leader but works like a rental agent. He is just there to check out customers and make commision.
  • 0
    VIKRAMJIT SANDHU
    Indian guy with turban, first impression very welcoming and chatty. He insisted on a firm handshake and plenty of banter. I did warm to him i think i was getting soft due to climate in the world today. Felt sorry on how the public may not understand his faith and could easily be prejudice or even ignorant. Takes confidence to wear a turban. After all of this was in my head i realised this guy doesnt deserve any sympathy. Hes nothing but cheat, liar, greedy, money hungry individual. He screwed me and my company over in £50 a day upgrade for 26 days. This gut gives indian people a bad name !!!!

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