Damage Compensation against transporation of House Holds & car
Complaint
Somnath Banerjee
Country: India
Transported my house hold through Agarwal Packers & Movers a DRS Group Pvt Ltd. company with GC No. 4490403 on 01.03.2016 from Paradeep, Odisha to Noida, UP. The estimated value of House hold declared was INR 200,000. I have paid insurance charges at rate of 3%, i.e, INR 6,000. Also I have transport my car with estimated value of INR 1,17,200 from Bhubaneswar to Noida. Few of the costly items including my car and washing machine found severely damaged. I have already intimated them by their email, but every time I call them to send their executive for damage evaluation, they use to assure me that they will send, but have not send yet.
On Arrival of my goods following damage is observed:
1. My car observed scratches and dents in few places, although few small dents are already there before transport and which was already noted in the transport car received sheet by Agarwal Packers & Movers representative. These additional dents and scratches happens during transportation and poor handling of the car. Most importantly the car Air-condition system damaged, which was handed over in working condition. The car AC system is not working, I had refill AC gas but it was drained completely due to some leakage and my Rs.1100 for refill goes in vain.
2. My IFB front load washing machine door is damaged and the washing machine is not working as the door is not shutting and locking.
3. My costly dining table big glass is partly found broken also a part of wooded cone damaged due to poor packing, mishandling and inadequate vehicle size provided at Paradip to Bhubaneswar. Dining table chair set (6 no chair) also observed severe scratches.
4. Threaded nuts of one of my Bed stand is missing and pulled out completely during transport, both the ok side and pulled out side snaps are enclosed.
Kindly help me to claim compensation against damages of my car Air Conditioning system, scratches and dents of car body which was not there during hand over to Agarwal Packers & Movers and not noted in the car receipt sheet.
Damage compensation against my damaged front loading IFB washing machine.
Compensation against the damage of house hold like Dining Table, Chairs, Bed
On Arrival of my goods following damage is observed:
1. My car observed scratches and dents in few places, although few small dents are already there before transport and which was already noted in the transport car received sheet by Agarwal Packers & Movers representative. These additional dents and scratches happens during transportation and poor handling of the car. Most importantly the car Air-condition system damaged, which was handed over in working condition. The car AC system is not working, I had refill AC gas but it was drained completely due to some leakage and my Rs.1100 for refill goes in vain.
2. My IFB front load washing machine door is damaged and the washing machine is not working as the door is not shutting and locking.
3. My costly dining table big glass is partly found broken also a part of wooded cone damaged due to poor packing, mishandling and inadequate vehicle size provided at Paradip to Bhubaneswar. Dining table chair set (6 no chair) also observed severe scratches.
4. Threaded nuts of one of my Bed stand is missing and pulled out completely during transport, both the ok side and pulled out side snaps are enclosed.
Kindly help me to claim compensation against damages of my car Air Conditioning system, scratches and dents of car body which was not there during hand over to Agarwal Packers & Movers and not noted in the car receipt sheet.
Damage compensation against my damaged front loading IFB washing machine.
Compensation against the damage of house hold like Dining Table, Chairs, Bed
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