Activation of some services and deduction of money without taking consent.

ComplaintsCellphone ProvidersReg Airtel services

Complaint

0
B K verma
Country: India
Sir, refer to my mobile no 9660917577. I received message stating AR-AIRSEP Games-hub & Ent-hub service activation for 15 days  and deducted Rs 50 & 10 without asking my consent. I don't have any subscription knowledge and don't intent to do the same. Further when I sent sms "STOP" on 155223, I received message " currently you don't have active services".
It is a very objectionable. Kindly deactivate and return the money at the earliest.
Regards
B K verma

Comments

  • 0
    airtel.Presence
    Dear Mr. Verma,

    This is with reference to your post dated 30 December 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel
    Dear Mr. Verma,

    This is with reference to your post dated 30 December 2015.

    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.presence@airtel.com
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    suryanarayana rao
    sir my name is narayana rao country INDIA my number is 9652673235  i have a problem  that airtel hub service was activated in my phone and lost 10 rupees. after i have deactivate it but i did not get the money. please diffuse the problem soon
  • 0
    suryanarayana rao
    sir my name is narayana rao country INDIA my number is 9652673235  i have a problem  that airtel ent hub service was activated in my phone and lost 10 rupees. after i have deactivate it but i did not get the money. please diffuse the problem soon

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