Snapdeal cheated me
Complaint
jayendra
Country: India
I have ordered a Voltus 125CY AC.
Snap deal has delivered a 123LYe IDU with a 125CY ODU. I do not know this is their standard practice of ditching customers or not. They have fooled me just says 125CY and did not mentioned i is IDU or ODU. Please be aware before buying. 123LYe is having less energy star rating and having less features. Also cost wise this is low. Also their delivery schedule is pathetic. I have ordered it on 8th Oct, during the order confirmation they told the delivery schedule would be 16th. but i have received the material on 23rd Oct after lot's of fight.
Snap deal has delivered a 123LYe IDU with a 125CY ODU. I do not know this is their standard practice of ditching customers or not. They have fooled me just says 125CY and did not mentioned i is IDU or ODU. Please be aware before buying. 123LYe is having less energy star rating and having less features. Also cost wise this is low. Also their delivery schedule is pathetic. I have ordered it on 8th Oct, during the order confirmation they told the delivery schedule would be 16th. but i have received the material on 23rd Oct after lot's of fight.
Comments
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
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Snapdeal Online Team