POOR DESIGN

ComplaintsFurnitureEngland Furniture

Complaint

0
ERIN MARIBITO
Country: United States
wE BOUGHT THE ENGLAND SECTIONAL. THE PICTURE SHOWED CORNER SECTIONS TO BE TABLES/BBOKSELVES. tHEY ARE FABRIC COVERED USELESS PIECES THAT DO NOT FIT TOGETHER CORRECTLY WITH THE CORNER ARMLESS SECTION. tHEY HAVE CUP HOLDERS UNDER THE ARMRESTS WHAT ARE NOT ACCESSABLE. WE HAVE THE STORE COME OUT TO REATTACH THE PIECES, STILL NOT TOGETHER CORRECTLY. THE RECLINERS DON'T OPEN PROPERLY, YOU HAVE TO STAND UP AND LIFT THEM, THEM STAND TO CLOSE THEM. tHE FABRIC IS NICE, BUT THE CUSHIONS ARE ALREADY GETTING FLATTENED AT JUST ONE MONTH OLD. WE POAID ALOT OF MONEY THINKING WE WOULD KEEP IT A LONG TIME. IT IS COMFORTBLE TO SIT IN, JUST NOT PRACTICAL IN THE DESIGN. IT WAS CUSTOM ORDERD IN OUR CHOICE OF FABRIC SO THERE IS NO RETURNING THIS USELESS PIECE OF FURNITURE. LESSON LEARNED, NEVER ORDER FROM A PICUTRE IN THE CATOLOG!!!! IT IS NOT WHAT IT SHOWS!!!!

Comments

  • 0
    stanley
    sounds like the store ordered the wrong pieces.  England has a sectional that can be purchased with either wood or fabric on some wedge pieces.  also, on my sectional the pieces are held together with a bolt (one 1 piece) and a metal plate (on tha ajoining piece).  if properly installed and adjusted these hold the pieces together quite well.  most reclining parts have a spring or racheting action.  maybe the tention is a little too strong for you liking.  as for your cushions, that sounds a little strange, cushions have to breath in and out, are you giving it enough time to rebound.  either way, why waste time complaining and instead call the store or the factory directly
  • 0
    Paula
    We bought a sectional with two recliners and a vibrating section.  We don't use the vibrating section but it has a recliner also.  Had to have one seat replaced (they did it right away).  I think England is very nice quality and I would buy it again.  Very comfortable and England stood behind our problem very quickly.
    I'd buy it again.

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