Caller wanted to "verify your contact info" on their site

ComplaintsUnsolicited Phone CallsEZ Yellow Pages

Complaint

0
Jane Story
Country: United States
I received a call today..from EZYELLOWPAGES.Com  wanting to verify address, etc....I asked if I was being charged for this listing...he said it's the same "listing that's been running for the past 12 months"...and when I pushed as to what I was being charged, he replied that was the reason for his call...so they could send out the invoice....I pushed again for details and he finally said "$400 - some odd dollars a month"...I quickly said, "NO!  PASS!".....Glad I found your site to know that this is a scummy-scammy outfit and that others have had a similar experience...This now makes me more wary!
Jane

Comments

  • 0
    tj
    Other complaints.

    https://complaintwire.org/Complaint.aspx/nTZbHMpSGgBnugjLW2Akuw

    As you noted, their "sales pitch" was deceptive from the start.

    Be aware that they may still send you a fraudulent "invoice", attempting to coerce payment by threats and harassment claiming you "agreed" to pay for their "listing", possibly even claiming they have a phone recording of your agreement.  They may even produce some recording, but there are reports they may fabricate or doctor it.

    You can find many complaints of them pulling this scam, but it appears they are well known to state attorneys general and they are reported to back off if you start filing complaints.

    It is mail fraud to send an invoice through the U.S. Mail when you did not order anything.  If they do, file complaints with the U.S. Postal Inspector, and with your state Attorney General.

    In fact, since their original pitch attempted to defraud you using deception, why don't you file a complaint with your attorney general now?
  • 0
    Pat
    Thank you for this information.  At our NC office, we have had three such calls from EZ Yellow Pages stating the exact same thing.  They wanted to 'verify our current information', 'had been listed for 12 months', '4 weeks free than $400 / month for balance of the year', etc.  I knew we didn't 'advertise' in that manner and kept asking questions.  Toward the end of each call, we asked for our business name to be removed from their list.  Did not realize until above communication that this was a 'scam'. How do we 'file a complaint'?  These were verbal calls with no written back-up.
  • 0
    berls trees service
    they said the same thing to my company saying pay the same as last year i dont remember them last year at all
  • 0
    berls tree service
    i thought i was renewing something for last year and i never had it at all they caught me on a very busy day
  • 0
    Berls tree service
    they told me the same thing only 400 a year
  • 0
    Tired of ezyellowpages
    I have already been called by these people. I have been burnt by these kind of people on verifying info and then disputing a charge with them with my phone company.
    So I no longer verify anything on the phone. I just tell them NO and hang up.
    So when they called again. I was next to the computer and just put there name in and bingo. I just told them no and hung up. I feel better knowing who these scam artists are. Thanks.
  • 0
    Fairview
    They had better change their pitch if they expect any good bookkeeper to fall for their line. I know what is used as advertisement in our business and I asked questions and finally realized this is a total scam. Don't fall for the EZ yellow pages!!!!!!!!!!!
  • 0
    tj
    If they are going to deceive, they will do it via ambiguous verbal weasel words.  What they send in writing will be a bill, which is a violation of U.S. Postal regulations (see 39 USC §3001 Nonmailable matter) if they engaged in deception or you did not actually agree.

    They attempted to defraud you, doesn't matter whether verbal or written.  It is not your job to prove it before filing a complaint any more than it is your job to investigate any other suspicious activity before notifying the police.  Such companies typically get prosecuted based on the cumulative number of complaints and the degree of harassment.  

    File a complaint with FTC and your state Attorney General just to put it on record.

    If they send you a phony bill, file a complaint with the U.S. Postal Inspector.
  • 0
    angie
    I received the same pitch this morning. They make it sound like we are already signed up with them. If you don't keep asking questions they will nail you with some invoice for $400.00. How can they get away with this. There line about "same as you paid last year" and "your up for renewal"
    If these people call you hang up fast.
  • 0
    tj
    File complaints with FTC and your state Attorney General for deceptive telemarketing.
  • 0
    Bruce
    They hit me too, today. I refused to play along.
    Please let people know about this scam.
  • 0
    Bill
    I received 2 calls from them in the last 2 weeks w/ the same renewal sales pitch! I pressed for info and was finally told $479 per year and I said no, and I have never had this service.
    WHERE IS THE ATTORNEY GENERAL WHEN YOU NEED THEM????
  • 0
    tj
    Attorneys General are busy dealing with "mortgage rescue" scammers.

    However, their priorities are often based on levels of complaints, so file complaints anyway with your state AG, their state AG, and FTC.
  • 0
    RooDoog1953
    I had the goods on INT GLOBAL REACH but the NC Attorney General could not find a valid address to serve notice and left it up to me to find them.  The best I could do is for my abuse number 213-430-4297 is a land line, Pacific Bell carrier located in Los Angeles county, CA.
    So the game plays on.  Find out where these [***] are and then we can bust them!
  • 0
    tj
    There are reports they are a call center based in the Phillipines, with contracted phone access through carriers such s Global Crossing, and they lease out space to various telemarketers.

    You might try talking to attorneys who deal with TCPA and FAX spam litigation, who are likely to have heard of them, and might have an interest in them.
  • 0
    tj
    See this reply to a complaint:

    https://complaintwire.org/Complaint.aspx/SdzFaDKkPwAF6AjL3f_0IA
  • 0
    Mary
    I'm glad I came across this. I had the same thing Happen to me yeaterday. She called about my invoice and I told her I did not order this and I sent a note back with the invoice stating I did order nor want this service. She said I have me on tap. She played it back; but it was hard to hear. I told her I did verify the information on file but I also told the person I was not intrested in any add. The lady said it was the same add I had last year. I told her I did not have an add with them last year. She said (my husbands name)ordered it. (My husband us to own the business so I'm sure thats were she got that name. She said yes you did and took me to their web site. I told her there was nothing there, as she told me that we had 5 different add words listed. Then as we talked more and I told her I do our finances for our business and we did not us them last year, she said oh last year was complementary.
  • 0
    tj
    "Verifying information" is not agreeing to pay money.  You would have known if you had actually agreed to pay them money, and in fact you know you did not.  

    Note how easily they slip from claiming you "agreed" to it, supposedly supported by an unintelligible "recording", to then claiming you "agreed" to it last year, conveniently explaining away why you never paid them last year.  They can make up anything.

    The purpose of their "recording" is to intimidate YOU.  Lacking the full terms of the supposed offer, or being unintelligible, and probably missing any disclosure that it was being recorded, what good would it be in court?  In fact, why would they choose to claim a "recording" as the only "evidence" of this supposed "agreement", anyway?  Any normal business would send you a contract to sign and return, or would have sent you a bill at the time of the original "sale".

    Also note they CALLED about the "invoice".  Any normal business with a legitimate agreement would just send you an invoice, or more properly, a renewal notice that you could choose to agree to pay or not, depending on whether you wanted the service.  They deliberately set this up to fake the appearance that you were already somehow liable, yet left out the obvious part of sending an invoice at the point any normal business would.  

    Sending an invoice for unordered products or services is mail fraud.  Any solicitation or offer cannot legally appear to be an invoice, and must be marked clearly indicating that it is only a solicitation, and you have no obligation to pay it.
  • 0
    E. Beirne
    I just received a call on my cell phone - this is at least the second one (I dodged the bullet first go round). The young woman garbled the identifying message either by accident or on purpose - she was not a native English speaker. She wanted to verify information for the Yellow Pages.  But she asked for me by my nickname....and both home and cell phones are listed in my full name. i am really sick of these invasions of my privacy and the aggravation they cause.  But judging by the other responses here, I'm not alone!!

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