Unsolicited product in mail
Complaint
Philip Rupel
Country: United States
Twice I have received 60 capsules of this dietary supplement that I did not ask for. So far I have not been billed. I will contact MasterCard and ask them not to pay for Lumiday products.
Phil
Phil
Comments
If you disclosed your card information to obtain some "free trial", be very careful to check your statements for unauthorized charges, even under different names, as this is the most common way these scams get your account information. You may have to block the card number to prevent fraudulent charges.
Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges. Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.
Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.
Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money. That is why you MUST dispute unauthorized charges immediately through your bank.
This realization comes from a lifetime of experience. In addition, who in their right mind would want to pay $69.99 a month for 60 tabs (you are directed to take two tablets daily)??? All Lumiday appears to be is a combination of vitamins and some questionable herbs & supplements.
Many people are desperate to feel better mood-wise; in that case, they should first see their primary care physicians. Then, depending upon the severity of their anxiety or mood disorders, they might be referred to a psychologist and/or a psychiatrist. Only then should they try any drugs --under a doctor's supervision!