Deceptive advertising
Complaint
Alex
Country: United States
Beware! This company will bill you the $4.99 shipping, but what isn't clarified is that they will then bill you (as a subscription) $39.99/month the day after the 14-day trial. When attempting to cancel the transaction, I was informed that it had already shipped and that nothing could be done. After reading reviews, I knew to call back and demand an RMA number so that I could return the bottle when it arrives. Upon phoning back, I was met with another pitch for trying the product and keeping the product. I reiterated with the rep over and over that I was not interested. After pushing me to the point of being downright rude and adamant with him, he finally relented and said that he is emailing me the RMA number. Beware of this company and scam! Don't feed into the sleep study and guide that they forward you as a mask to cover the scam!!!
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