misleading trial offer

ComplaintsHealth & BeautyRejuvance

Complaint

0
Patricia Brooke
Country: United States
Unfortunately I cannot find the ad for the trial of this product, but my memory is good about this transaction.  Online I read about the trial offer for a sample of Rejouvance.  All it was to cost me was $4.99 shipping charge.  I did not get a sample.  I received a full size jar of the product with no information in the shipping box other than shipping information.  When I received my VISA bill, I saw that I was not only charged $4.99, but also $89.92 for the product!  I was astounded and angry.  After several phone calls, I finally reached someone at the company who told me that not only were the VISA charges valid, I was also on the automatic delivery system.  I canceled this immediately, but I guess I am stuck with paying almost $90 for a product that is not even as good as something I can purchase in a drug store.  Buyer beware.

Comments

  • 0
    tj
    | 1 reply
    Typical cramming scam.

    File a fraud dispute with your bank to recover your money, and have your bank block your card number to prevent further fraud and theft.

    File fraud complaints with FTC, your state Attorney General, and the US Postal Inspector.
    • 0
      Renee replies to tj
      I'm freaking out reading the scam on reluctance!! Yes I was billed for a 4.99 trial offer. I just received it yesterday Feb 6th. Now what do I do?? I don't want to be billed for something I thought was a one time trial offer.. please help me I'm trying to build my credit not destroy it!!
  • 0
    renee
    I posted earlier on rejouvance not reluctance.. sorry auto correct please read earlier message.

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