Complaint

0
Steve George
Country: United States
18 months ago, our system stopped using salt. The local franchise sent someone out who opened the valve, removed a small piece of line and proclaimed it was fine. Has never used any salt since. I cannot trust these people (Dolphin Water in Orlando) and the home office will not even talk to me. All it does now is backflush every day. Any help would be appreciated. Thanks.

Comments

  • 0
    wwwater
    May be a simple solution.  Salt may be bridged. Do not poke or shake.  Pour 3 gallons of water over the salt in the salt brine tank. Pour onto one spot.  If this is your problem, the water level in the tank will now disolve the salt and be able to regenerate or recharge the system.  SUGGEST> do not add salt until tank is almost empty and then only fill 1/2 of tank. Good Luck

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