Illegal charge and how did you get my account number for this false charge?

ComplaintsScamsGoogle *playrix games g.Co/payhelp#, ca

Complaint

0
Robert Grandinetti
Country: United States
Google *playrix games g.Co/payhelp#, ca i did not make this charge and want the money refunded to my account and no other charges submitted.

Comments

  • 0
    There're a bunch of similar complaints..
    It may be that the whole "Google pay" thing allows charges to arbitrary accounts to enter the payment system.  The banking system has been dealing with unauthorized charges since the first check was forged.
    Contact your bank immediately to dispute the charge as fraudulent, and have them block your card number or shut down your account to prevent further charges.  Your bank can reverse charges back 2 to 3 months if you dispute promptly, under FRB Reg. E or FCBA.
    Recovering your money through a bank dispute pushes the error back through the system so that it can be tracked, and pushes a chargeback fee on the merchants who are the source of the problem.  If their chargeback ratios get too high, they can be cut off by their own bank/payment processor.
  • 0
    dinah demouth
    i see this on my bank too how can I stop it
  • 0
    jamie leigh
    I just spent 5 1/2 hours on the phone with google because playrix games did 64 unauthorized charges on my account totaling 167.00 google refuses to reimburse me because they said they only process the sales for playrix they dont get any kind of compensation for it, but on my bank account it says google-playrix-games?? Isnt Google liable since they are the ones who processed the unauthorized charges?? They were so rude and ignorant and would not put a manager on the phone, im so beyond mad that im not reporting it to my bank because its not there problem to have to pay me for it GOOGLE is a multi billion dollar company and i want THEM to pay for their mistakes its not even about the money now its about the principle they are taking peoples hard earned money...its not fair
  • 0
    Tori
    I was charged  $1.49 AU on Tuesday 12th July and it was listed as a subscription. I've never subscribed to this company at all. I would like my money back or I will have my bank chase you on fraudulent activity.
  • 0
    Stacey
    | 2 replies
    Did anyone figure out how to stop it because I am still receiving these charges.
    • 0
      Ray replies to Stacey
      I've been battling them for the last two months as well as apple I tunes totaling over $500 on my credit card even after I received a new card.  It seems that someone may have used my card to open an account and even though I got a new card  the charges still went through.  MasterCard is now putting a lock on it.  Looks like a class action suit is in the works.
    • 0
      Karen replies to Stacey
      you must ask your bank for a new card and number and dispute chages
  • 0
    Patricia McKee
    made accidental purchase ,have disputed with my bank. please do allow this charge to go through . my name is Patricia
  • 0
    Vivian
    I keep getting charges for 1.99 for it says playtrix games that i nerver purchased. How do i get my money back onto my card ?
  • 0
    Mg
    I want my money back ,plz refund it
  • 0
    Betty
    I was charged a lot of copay wich I did not pay for any body.  Please, refund them to my account back.
  • 0
    Betty
    I like playrix fishdom, but they charged me much more than they suppose to.  Please, refund all the copay, sometimes when I bought more life or times they did not gave me,   but  they charged me so I had to buy again, so they double charged me.

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