Airtel Customer Service is not Helping.
Complaint
RISHI
Country: India
[b]Hello,
I have posted a post with the title " I need a Recording " subject on Complaintwire.org some days ago after three days, I got a reply from Airtel Customer Service Team ( Mr.Rakesh kumar, Airtel Customer Service Team and Mr.Vinay chugh, Airtel Customer Service Team ) that they want to help me but they dont have my contact details so they cant that's why they provided an email address to me where I can send my contact details, but after so many days of sending my contact details to that email address, I am having still same problem, I dont know Whether they really want to solve my problem or not? But in this hope that Airtel Customer Service team will understand my problem I am writing here again.Thank You.
Regards,
RISHI
[/b]
I have posted a post with the title " I need a Recording " subject on Complaintwire.org some days ago after three days, I got a reply from Airtel Customer Service Team ( Mr.Rakesh kumar, Airtel Customer Service Team and Mr.Vinay chugh, Airtel Customer Service Team ) that they want to help me but they dont have my contact details so they cant that's why they provided an email address to me where I can send my contact details, but after so many days of sending my contact details to that email address, I am having still same problem, I dont know Whether they really want to solve my problem or not? But in this hope that Airtel Customer Service team will understand my problem I am writing here again.Thank You.
Regards,
RISHI
[/b]
Comments
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay Chugh
Airtel Customer Service Team
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rahul
Airtel Customer Service Team
please be inform that I'ev problem my mobile no ones i have call Dubai it's coming er BC line for all mobile number So I would like request to you to sort the said issues ASAP.
Note : My reference no. is PO021200050 .
Any further updates from your end! still some .
Kindly please consider the long time pending status and resolve it as much as quickly!
My reference no. is PO021200050 .
Regards,
Kamal.Maideen
9003180159
MY REFERENCE NUMBER IS PR050600171,
The email address is not a valid address, as I have tried to email and it has failed.