Charging my credit card monthly for $19.99, not authorized
Complaint
Patricia J. Herner
Country: United States
This morning I found out my credit card was charged with $19.99 that I never authorized. I have 0 balance on my card. Thats how I found out about this scam. All of a sudden, I'm charged with 19.99. I got heir number from my credit card. It is Saturday and I couldn't get ahold of them.
Comments
The Senate Commerce Committee held hearings on this type of scam a couple years back. It is a violation of VISA merchant contracts for merchants to pass account information to others, and they also require separate entering of card numbers into any pop-up ads that make offers in addition to the merchant's transaction.
Contact your bank or card number immediately to dispute the fraudulent transaction, and block the card number to prevent additional fraud. Follow up with a written dispute or fraud affidavit sent to your bank.
Watch your next few statements carefully, to make sure they don't roll this "automatic charge" over to your new card number.
File fraud complaints with FTC and your state Attorney General, and at www.ic3.gov