Complaint

0
Sue from NC
Country: United States
yep, if you order WEN products they do this also.. send you a bottle of this crap and then cahrge you 1 of 3 payments 1st one being 39.61. I called 800-813-3642 and got a rep right away. Told her to cancel immediately. I told her can't afford this and did not want these. She cancelled account and cancelled bank card on file so no more will come and told me to send back product I did receive (thank God I did not open the bottle)  I'd have to pay fpr the shipping since I did not save box/invoice.. but she said since they cancelled the card on the account , they would send a paper check ,, we'll see huh? I am still going to report this to BBB.

Comments

  • 0
    bobbie kimble
    i had the exact same thing happen to me. these people just take money out of your account as if it's their own acct. This has happened to me twice. I am sick of them. I'm reporting them to the BBB and the california attorney generals office. This is nothing more than fraud and theft.
  • 0
    read the fine print
    Happened to me, but it is because I did not read the FINE PRINT.  It is part of the FREE bottle of vitamins offer.  When you say yes to that offer, you automatically are saying yes to their vitamins and the continuous charges.  They were extremely helpful and nice when I called and cancelled.  As soon as you notice that charge just call them.  It is a 3 minute phone call. READ THE FINE PRINT!!!!

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