Complaint

0
Tony
Country: United States
My mother also got scammed from  the company known as Splendor Concepts. While going over her monthly checking statements I found that they've withdrawn $254.00 in the month of April and $30.00 in the month of May from her account. When I called to find out what was going on, they told me they would credit her account within 5 to 10 business days. That was April 4, 2012. Since then not only did they not credit her account, but they proceeded to withdraw $ 30.00 for the month of May. I'm not sure what can be done about this !!!!! Now they won't even answer their phone.

Comments

  • 0
    vergie edwards
    I DO NOT KNOW WHO THESE PEOPLE ARE  WHAT KIND OF BUSINESS DO THEY HAVE ARE OWNED AND HOW DO YOU GET IN TOUCH WITH THEM      vergie   edwards
  • 0
    Rose S
    This company, if you can call it that, withdrew $30 in May 2012. I didn't authorize this and don't know how they got my bank info.  I have consistenty called them since then and the man that always answers say they would credit my account w/in 4 business days.  Well, that was 2 weeks ago.  Yesterday, he said if the funds weren't in my acct the next day, the company would send the funds via Western Union. Well I called this guy back this p.m. and he would put me on hold and come back and say someone would call me with the confirmation number.  Guess what!  That didn't happen.  Why am I not surprised!  I will be reporting this company to BBB and the Attorney General in my state.  Not sure what good it will do, but I am tired of these low lifes pilfering people's bank accounts by fraud!
  • 0
    Andy
    | 1 reply
    I am a representative for splendor concepts , furthermore I would like to clarify that this is not a scam ,
    we are a legitimate online business and we have already helped thousands if not more people save on their mortgages, with our patented mortgage minder system. I apologize for those of you that have had errors or any inconveniences while dealing with us. While there may still be some kinks or glitches on our website , this does not make us crooks or a scam. Just because we are a small start up company people assume the worse, this kind of thinking makes me sick, and sad at the ignorance of the people of our great nation. Furthermore if you look at some of our most trusted and respected retailers such as wal-mart,
    home depot, sears , target , you'll be hard pressed not to find MANY complaints , or even those of you yourselves , that have had unpleasantries dealing with such companies. For those of you looking to reach us we can be reached at 1-866-775-4392 and we will be happy to assist u with any questions , comments , or inquiries you might have thank you .
    • 0
      Knows Better replies to Andy
      Andy, you're lying. This is a relentless scam bilking an elderly family member who doesn't even HAVE a mortgage.  We will get the authorities on your A--!
  • 0
    Cynthia S
    I just got through speaking to "Andy" representative at this scam (see his bs comment below).  Their thieving withdrawal attempt to this particular account created an NSF fee (thankfully, there wasn't any money in it; nor did my credit union pay it as a courtesy to me).  I inquired as to what it was for - they said 'Splendor' and gave me the phone# (866-775-4392).  So I called, Andy answered, Splendor Concepts how can I help you?  I told him my account had been debited from them and I haven't purchased anything from them, never heard of this place, and asked him what sort of business this was.  He answered that it was an 'Online Book Company'.  I replied I don't know anything about this, and he asked 'you haven't ordered any books?'  I said no.  He asked me my name - I gave him my first & last name.  He put me on hold for just a brief moment, came back on & said 'ok, the order has been canceled, it'll take 2 business days to correct back to your bank.  He was almost going to hang up & I said - 'wait, I got an NSF fee for this, I need to have some sort of confirmation # and your name as my bank may want to call you'.  He said Andy, & gave me a #.  I asked how did this happen; I need to know if someone has my bank info and if I need to cancel my account... He said, Someone went to make a payment and their bank numbers were closely similar to yours- just an error.  I thought ok, and thanked him & hung up.  Then I realized - - how could he possibly have been able to determine that in a few moments?  How could he have looked this up with just my name when I never ordered anything? I called back, acted vulnerable still - asked what his website was - he gave it to me.  Then I said I thought you were an Online Book Company - I'm on your website now & it says The Mortgage Minder System, there are no "books" like an online book company- just a mortgage minder system you can purchase.  He said, "Well we are a book company, this is just our newest promotion."  I told him I also had this website up and have read all the fraud complaints and allegations - He said, yeah.. I saw that too, this was just a simple error- happens all the time, if you were to buy - - I cut him off right then & told him I don't know what type of bs you are operating, but I'm filing fraud reports on you.  His message posted below HAH! what a crock!  There is no mention, link, advertising, or support for this outfit on their site from wal-mart,home depot, sears, or target as he so brazenly writes! And this moron writes: "While there may still be some kinks or glitches on our website , this does not make us crooks or a scam" - - what sort of kink or glitch illegally steals money out of peoples private accounts?  It's called, in your OWN WORDS ANDY - CROOKS - SCAM!!!  And guess what punk?  The Deputy D.A. just walked off the elevator where I work.  Yeah - I know him first name basis.  I encourage EVERYONE who has been ripped of from this creep & his company to file fraud dispute immediately with your bank, print these postings & screen shot of their website, file a report with the FTC, your state AG, OCC, and the Illinois AG as TJ notes above.  As well, advise any family or friends you may have who are attorneys/law enforcement - or if you work with them.  HE has the NERVE to spit out as if their small new company made a mere boo boo and 'the ignorance of people in this great nation.'  CRIMINAL PSYCHOPATH.  hey Andy... enjoy your many years in prison creep.  YOU & your kind are what's wrong with this great nation punk.
  • 0
    Cynthia S
    FYI - the message of "ANDY's" representative from Splendor Concepts SCAM that I mentioned in my recent post is above mine; not below
    .
  • 0
    Shannon Stella
    I have a resident at the personal care home I work at who is 76 and was also deducted money from her account for like a year till I caught it .    From these people at splendor concepts. Will are still dealing with it at the bank. What else should I do to help her.  Imagine taking advantage and stealing money from a 76 year old woman who lives in a personal care home on social security.  Who has no access to a computer, nor could she operate one if she tried

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