Airtel prepaid number reassigned

ComplaintsCellphone ProvidersAirtel

Complaint

0
Saqib Ahmed
Country: India
Hi

My name is Saqib Iqbal Ahmed. I have an Airtel prepaid connection 9686465890 that I had been using since 2009.

For the last eight months I have been travelling abroad and I find that my number seems to have been reassigned to someone else.
This number is linked to my bank accounts and other accounts. How do I get this back?

Thanks,
Saqib
Saqibiqbalahmed@gmail.com

Phone No. +1 646 303 6220

Comments

  • 0
    Airtel.Presence
    | 1 reply
    Dear Mr. Ahmed,

    This is with reference to your post dated 15 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com.

    Regards,
    Umesh Arora
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    • 0
      Saqib replies to Airtel.Presence
      Thanks you.
      Will I get a mail or a response here once you have been able to look into the matter?

      Best regards,
      Saqib
  • 0
    Saqib
    Hello,

    I have been waiting for a response on this. This is unacceptable. The least that Airtel can do is to get in touch with me and explain what happened.

    Very disappointed.
    Saqib Ahmed
    saqibiqbalahmed@gmail.com
  • 0
    Airtel.Presence
    | 1 reply
    Dear Mr. Ahmed,

    This is with reference to your post dated 15 June 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.presence@airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com

    Connect with us 24X7.  We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    • 0
      Saqib replies to Airtel.Presence
      Can you please elaborate how Airtel has 'shared the resolution details with me'?

      I have not received an email or a phone call about this and I am still looking for a resolution. The level of service I astonishingly bad.

      Saqib
  • 0
    Saqib Iqbal Ahmed
    Dear Airtel,

    Still waiting for a response.

    Thanks,
    Saqib

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